Software Development and Service Outsourcing
Front Desk Helpers is a US-based IT and outsourcing company that operates in a variety of time zones and offers multi-location and multilingual remote enterprise solutions. We are a company that is completely founded and run by a woman in 2015, founded by Anjelika Alkhasyan.
We assist companies throughout the United States and Canada, providing IT services – application and software development, engineering, call center, dispatcher, business telecommunications, and other business services in English, Spanish, Russian, Chinese, and other popular languages. Today, our company has more than 50 employees involved in 7 different departments: customer support, call center, marketing, and sales, IT development and engineering, dispatchers, invoicing, and accounting.
We handle more than 30,000 minutes of phone calls every day and have developed our own patented telecommunications cloud platform. Using this platform combined with flexible human resource (HR) management, we are able to offer 65% lower hourly rates per teleworker than the leading competition. We also provide all the necessary settings for optimizing your company’s business processes (BPO). Our solution is simple, efficient, and can, therefore, significantly increase your company’s revenue while avoiding popular and significant expenses. You no longer have to pay for holidays or sick days, benefits, or even worry about insurance or taxes. We operate in accordance with various state and local laws and regulations. Outsourcing a management method reduces or helps to avoid many of your company’s costs.