CSS Corp

CSS Corp is a customer experience and technology consulting services company that is changing the industry by combining industry-leading proprietary solutions, resiliency, and creative business interaction methods. With its premium service solutions and unique customer value that solve clients’ essential business challenges proactively, it has emerged as an attractive alternative to traditional IT and support service providers. Clients include the world’s leading innovators across industries, from mid-market firms to large enterprises, and the company is a best digital transformation partner of choice for them.

CSS Corp’s IoT predictive maintenance analytics system allows for proactive maintenance scheduling tasks, reducing unscheduled downtime, lowering maintenance costs, and increasing overall equipment effectiveness (OEE). CSS Corp helps businesses gain a better understanding of their operations by giving operational insights that may be used to reengineer processes and increase efficiency.

Our customer and agent performance analytics system gives businesses safe access to key performance indicators (KPIs) and metrics, allowing them to track deviations or violations of set criteria in real time. Accurate interactive data visualisations enable businesses to improve the quality and efficiency of their service delivery.